Tom Bainbridge

Tom Bainbridge is a Service Design Manager at Capgemini, where they ensure operational requirements are met throughout project lifecycles. With 20 years of IT Service and Project Management experience, Tom has previously held roles at Transport for London as Service Strategy & Design Lead and at Whitbread in various service-related positions. Tom holds ITIL v3 and PRINCE2 Practitioner accreditations, demonstrating a strong commitment to service excellence and continuous improvement. Tom graduated from Thomas Alleyne with nine GCSEs, achieving grades A to C.