Vaibhav Mathur is an ITIL professional with over 11 years of experience in IT operations, service management, and data analysis. Currently serving as a Manager at Capgemini, Vaibhav has previously held positions at TCS, HCLTech, and HireCraft Software Pvt Ltd, where they focused on incident response, customer relationship management, and service delivery operations. Vaibhav earned a B.Tech in Electronic & Communication from Integral University and a Bachelor of Engineering from City Montessori School.
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