Vartika Dixit is a Senior Manager at Capgemini, where they oversee Major and High Priority Incidents from reporting to resolution. Previously, they served in various roles such as Critical Incident Manager at AHEAD and Major Incident Manager at Tata Consultancy Services, demonstrating significant expertise in incident and problem management. Vartika's earlier experience includes positions with American Express, Convergys, and TARGUS TELESERVICES. They are currently pursuing an MBA in Information Technology at Amity University, having previously earned a Bachelor's degree in Engineering from Chatrapati Sahuji Maharaj Kanpur University.
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