Vikas Thakur has over 17 years of experience in design, development, and service management for leading telecom operators in the UK, including 10 years as an end-to-end Solution Architect focused on transformation projects and new product launches. Vikas has worked on a CRM transformation project for a Latin American client, implementing Vlocity CPQ and OM, and is currently engaged with a major European energy company to implement Energy and Utility Cloud. Vikas holds an Executive Certificate in Management from the McIntire School of Commerce and a B. Tech in Electronics and Instrumentation from the National Institute of Technology Rourkela, and is certified in TOGAF 9.2 and multiple Vlocity specialties. Previously employed at TechMahindra as a Solution Designer, Vikas currently serves as a Senior Solutions Architect at Capgemini.
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