Zal Lord is a Senior Director with Capgemini's Financial Services Strategic Business Unit (FSSBU), where they currently oversee Change Management and Systems enablement within the FS COO's office. With over 25 years of experience in the financial services industry, Zal has a rich background in managing large, globally distributed teams and has led delivery operations for the Insurance global business unit at Capgemini. Their career has focused on delivering value through developing solutions, managing bids, and facilitating strategic direction within IT consulting organizations. Zal is also a qualified facilitator for Engagement Management training within Capgemini, specializing in areas such as operations, project management, and the insurance domain.
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