Ziad Ali is a consultant at Capgemini, specializing in IT support with over seven years of experience. Currently serving as a Senior Analyst Lead, Ziad leads an L2 IT support team, focusing on service delivery, complex issue resolution, and continuous development. Prior to this, Ziad worked as a Technical Support Engineer at Orange Business Services, where they supported a diverse client portfolio in network security implementation. Ziad holds a Bachelor's degree in Electrical and Communications Engineering from London South Bank University.
Location
Egypt
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