Venkatesh M is an experienced professional with over 12 years in operations and project management, currently serving as the Head of Operations for Professional Services at Capillary Technologies since July 2011. Venkatesh drives operational excellence for a leading SaaS platform, focusing on customer loyalty and AI-powered marketing solutions. Previous roles include Head of Customer Success Hub, Delivery Manager, Associate Project Manager, Business Analyst, and Senior Data Analyst, showcasing a strong background in project leadership, risk management, and data analysis. Venkatesh began the career as an Account Assistant at KATARIA SILK HOUSE PRIVATE LIMITED and holds a Bachelor's degree in Commerce from Devanga Sangha First Grade College.
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