Vikash Kumar

Vikash Kumar is an experienced professional with a background in technology and operational management, currently serving as an Executive Incident Manager at Capillary Technologies since April 2016. In this role, Vikash has enhanced operational efficiency through route optimization, client pricing negotiations, and the implementation of telecom regulations. Prior experience at Capillary Technologies includes positions as a Software Quality Engineer-I, Escalation Engineer, and various roles in project implementation and technical support. Vikash's career began at Microhard Services Private Ltd as a System Engineer. Educational qualifications include a Diploma in IT from the Nettur Technical Training Foundation and a Bachelor's degree from Sikkim Manipal University, alongside completion of high school at Sahid Ramanand High School in Patna.