Capillary Technologies is a software product company, which provides cloud-based Omnichannel Customer Engagement, eCommerce platform and related services for retailers and brands.

Information Technology

Capillary Technologies

Capillary Technologies' headquarters in Bengaluru, India

The Plano office focuses on software development, retail sales strategy, and database management to support North American operations.

Plano

This department focuses on overseeing and maintaining the integrity of system configurations and ensuring consistent deployment across platforms.

Configuration Management

This department focuses on the design, development, and maintenance of software applications and systems.

Software Development

This department focuses on enhancing customer satisfaction and loyalty through effective communication, support, and relationship management.

Customer Success

This department oversees the planning, execution, and completion of projects, ensuring they meet organizational goals and deadlines.

Project Management

The Engineering team at Capillary Technologies is responsible for designing, developing, and maintaining innovative cloud-based software solutions for omnichannel customer engagement and eCommerce. This cross-functional team, comprising skilled engineers and managers, collaborates to ensure high-quality product delivery, enhance software functionality, and implement robust security measures, while also driving advancements in AI technologies. Their work is pivotal in enabling retailers and brands to optimize their digital interactions with customers.

Engineering

This department focuses on analyzing data and developing models to drive insights and support decision-making across the organization.

Data Science

The Sales and Customer Success team at Capillary Technologies is responsible for driving revenue growth through strategic sales initiatives and ensuring exceptional customer experiences. They work closely with potential and existing clients to understand their needs, deliver tailored solutions, and optimize engagement with the company's cloud-based technologies. This team also focuses on customer retention and satisfaction, implementing effective processes to support and enhance client relationships, ultimately contributing to the success of retailers and brands using Capillary's services.

People (9)

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Other teams

Software Development

Customer Success

Project Management

Engineering

Data Science

Sales and Customer Success