Alexia B. has extensive experience in client success and technical advisory roles, with a proven track record of fostering strong customer relationships and enhancing service delivery. At Sherweb, Alexia operated as a Technical Advisor, handling onboarding and addressing technical issues for clients. Previous experience at Indeed.com includes accolades as an ACE Winner while managing a portfolio of over 300 customers and performing quality checks to drive team productivity. Alexia also served as a Bilingual Customer Service Advisor at J2 Global, providing support in both French and English. Currently, Alexia holds the position of Product Support at CapIntel, focusing on improving the sales process for investment professionals.
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