Megan Wilson is currently the Head of Customer Experience at CapIntel, where they focus on bridging process gaps for wealth professionals through a leading investment sales platform. Previously, they served as the Sr. Director of Practice Management and Customer Experience at Influitive and held various roles at [24]7.ai and Microsoft, including Engagement Manager and Service Center Analyst, respectively. Megan coordinated community projects as a Program Coordinator at the Business Education Council of Niagara earlier in their career. They are pursuing a Master of Business Administration at Carleton University while completing a Bachelor of Arts in Communication at the University at Buffalo.
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