Amanda Patel is currently the 1st Line SMCR, Regulatory & Operational Controls Governance Lead at Capita, where they focus on operationalizing regulatory projects and managing consumer duty compliance. With a strong background in management and governance, Amanda has previously served as a Senior Customer Service Manager at Zurich Financial Services and as a Call Center Manager at Manpower. They also led the telemarketing team at Leeds United early in their career. Amanda is actively pursuing studies in Financial Planning and Services, Business Administration and Management, and Social Sciences.
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