Dan Highfield

Dan Highfield is a Product Manager at Capita since February 2021, where responsibilities include leading the strategic direction of multiple SaaS platforms and driving product development and delivery. Previous roles at Capita included Junior Product Owner and Product Support Coordinator, contributing successes such as reducing ticket volume and launching a SaaS learning platform. Prior experience includes IT Support Administrator at Travelopia and IT Systems Administrator at Brightwave Group, focusing on customer support and IT infrastructure management. Dan holds a BSc (Hons) in Digital & Technology Solutions from the University of Roehampton and an Intermediate Level Apprenticeship in IT from Northbrook College.