Daniel Radcliffe is currently a Change and CI Manager at Capita, with over 20 years of experience in contact center management, coaching, and training. They have held various roles, including Coaching Capability Manager and Team Leader Coach, focusing on developing colleagues and improving customer experiences. Previously, they worked as a Team Leader at Home Retail Group PLC and Homebase, where they led teams to maintain high standards in customer service. Daniel holds a Bachelor of Science degree in Geography from Liverpool John Moores University, which they completed in 2010.
This person is not in the org chart
This person is not in any teams
This person is not in any offices