David Bent

David Bent is a Senior Operations Leader and Client Partner with over 17 years of experience in the Energy and Home Services sector, primarily with British Gas. In previous roles at British Gas, they served as Area Manager and Operations Manager, where they managed large teams and prioritized customer service efficiency. Since 2018, David has held a leadership position in The Very Group's Customer Care Team, overseeing Financial Services Complaints and Social Media operations across multiple sites. Currently, David is a Client Partner at Capita, continuing their commitment to excellence in operations. David earned an HNC in Retail Management from Bell College.