Ebrahim Solomon is a seasoned professional in customer relations and team management, currently serving as a Customer Relations Manager at Capita since October 2018. Prior experience includes roles as a Team Manager at Webhelp SA from June 2014 to October 2018 and at Fusion Outsourcing from June 2008 to June 2011. In these positions, Ebrahim demonstrated strong leadership by managing teams, overseeing absence and adherence in real-time, conducting one-on-one performance improvement sessions, coaching advisors to enhance skills, and performing call evaluations to ensure compliance. Educational background includes attendance at Wittebome High from 1995 to 1999.
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