Fiona Larkin is a self-motivated planner with extensive experience in tactical planning and analysis. Currently serving as a Tactical Planning Manager at Capita since 2013, they manage real-time delivery across multiple countries while overseeing service protection and business continuity efforts. Fiona previously worked as a Real Time Analyst at Telefónica UK from 2008 to 2013, where they optimized staffing and call delivery through effective data analysis. Their strong analytical skills and proficiency in Microsoft Excel have enabled them to enhance operational performance and build robust relationships with key stakeholders.
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