Ian Watson is currently a Voice Technical Design Architect at Capita Technology Solutions, where they specialize in voice design, technical architecture, and the integration of third-party products into contact center platforms. Prior to this role, Ian served as the Lead Avaya Implementation Engineer at CCT from 2003 to 2013. Ian is also pursuing a degree in Physics at the University of Bristol. Their expertise includes client onboarding and migrations onto AWS Connect and Avaya platforms, with a focus on Oracle and Genband SBCs.
This person is not in the org chart
This person is not in any teams
This person is not in any offices