Jacquelyn Child is an experienced contact centre manager currently leading operations at Jet2.com and Jet2holidays. Previously, they served as Senior Operations Manager at Capita Customer Management, overseeing a 500+ seat contact centre for a major energy supplier, and as General Manager at Capita Customer Management Limited, managing a 200-seat contact centre for a UK-based charity. Jacquelyn is also pursuing an HNC in Business Administration and Management at the University of Leeds.
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