Michael Mather

Michael Mather is a customer resolution specialist at Capita since November 2021, focused on investigating customer complaints to industry standards. Prior to this role, Michael gained extensive experience at Tesco Mobile from January 2011 to November 2021 as a telesales executive, specializing in retention, sales, and upgrades in the mobile phone industry, and previously worked as a customer service representative. Michael's career also includes security roles at Duval Security and RMG Security Solutions, where responsibilities included property guarding and retail security at events like Glastonbury and Leeds Festival. Earlier in the career, Michael worked as a stone mason at MJS Building Services, handling brick work and ground projects. Michael holds GCSEs A-C in Physical Sciences from Broadoak Sports College, attended from 1999 to 2004.