Michael Smith is a Test Engineer with over 10 years of experience in quality assurance, specializing in ERP and CRM systems including SAP and Salesforce. Currently, they serve as a Senior QA Engineer at Capita while also holding a position as a Test Engineer at DWP Digital. Michael has a strong background in various testing types, methodologies, and automation tools, complemented by certifications such as ISTQB. They have previously worked as a QA Engineer at Kerridge Commercial Systems and an SAP Test Analyst at RWE npower, where they contributed to test case development, defect management, and process improvement. Michael holds a Bachelor of Science in Applied Computing from Leeds Metropolitan University, along with various IT practitioner qualifications from Newcastle College.
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