Scott Williams

Scott Williams is a Senior Program Manager at Capita, where they focus on designing and delivering impactful change strategies in collaboration with Executives and Senior Teams. With a background in operational excellence and Lean Six Sigma, Scott has successfully managed transformations that promote customer-focused improvement and achieve sustained cost reduction. Prior to Capita, they held various leadership roles, including Portfolio Benefits Delivery Manager at Yorkshire Building Society Group and Senior Lean Leader at Direct Line Group. Scott earned a 2:1 degree in Sociology and Theatre Studies from the University of Derby.