Sharon B.

Sharon B. is a seasoned professional with extensive experience in digital customer experience and creative communications. Currently serving as the Digital Customer Experience Lead at Capita since October 2021, Sharon focuses on M365 learning, user engagement, and process improvement. Prior to this role, Sharon worked at Aimia Inc from January 2012 to August 2019 as the Creative Communications Manager, where responsibilities included designing effective communication solutions for a global audience. From 1995 to 2011, Sharon operated as a self-employed contractor, providing brand and creative services, while also leading various projects for notable agencies and companies. Sharon's career began as a Graphic Designer at GSK from October 1987 to October 1994, advancing from junior designer to acting studio manager. Educational qualifications include studies at Aimia (2015-2018) and APMG (2010).