Steven Robb is an experienced operations leader currently serving as the Head of Operations at Capita, where they focus on fostering a high-performance culture and driving continuous improvement initiatives. Previously, they held various roles in prominent companies, including Senior Operations Manager at Capita and First Line Manager at BT, where they managed large teams and led major incident management efforts. Steven has also worked in technical support and sales roles, demonstrating a versatile background in customer service and technology strategy. Outside of work, they enjoy watching and playing sports, gaming, and exploring their passion for technology.
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