Vicki Bennett is an experienced professional currently serving as a Senior Operations Manager and Head of Service at Capita since July 2019, where responsibilities include customer acquisition, retention, and managing sales pipelines. Prior experience includes roles such as Practice Manager at Berry & Oak and various positions at Wealth Wizards, where Vicki supported the Chief Commercial Officer in strategic business initiatives. Vicki's previous tenure at Capita involved developing frameworks for management teams and ensuring service quality for Lloyds Banking Group. Earlier in a 14-year career with HSBC/First Direct, Vicki managed a diverse portfolio of commercial clients. Vicki holds educational qualifications from Wakefield College and Ossett School.
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