Jay E. currently holds the position of Software Engineer II at Capital Blue Cross, where responsibilities include analyzing business problems and developing IT solutions in alignment with PMO guidelines. Previous experience encompasses roles such as Systems Specialist II at Select Medical and Technical Support Engineer at IBM. Jay E. has also served as Assistant Team Lead and Senior IT Service Desk Analyst at Randstad Technologies US, focusing on administrative support and technical assistance. Additionally, Jay E. was a Senior Advisor at Concentrix, providing Level I & II technical support. Educational qualifications include a Master's degree in Computer Science from Georgia Institute of Technology, expected in January 2024, and a Bachelor's degree in Computer Science from Western Governors University, completed in April 2023.
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