Eric L. is an accomplished IT professional with extensive experience in leadership roles across various organizations. Currently serving as the Director of Information Technology at Ayres Associates, Eric fosters a culture of inclusion, creativity, and employee well-being, while managing IT team objectives. As IT Manager at Capital Data, Eric provides strategic direction to managed services engineers and ensures adherence to ITIL frameworks during critical escalation events. Previous roles include Senior Infrastructure Voice Engineer at SECURA Insurance and IT Manager at Nsight Telservices, where Eric demonstrated expertise in telecommunications systems, project management, and process improvement. With a strong background in systems administration and a commitment to enhancing customer experiences, Eric holds a Bachelor's degree in Information Technology and several certifications in leadership and project management.
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