Hatim Hassi is a customer-focused professional with over 6 years of experience in airline ground operations at regional and international airports. They have worked as a Cluster Food & Beverage Manager and have over 2 years of experience in planning, organizing, and training staff in the food and beverage industry. Hatim previously held roles at Etihad Airways as a Guest Service Agent and Operations Team Leader, where they successfully led teams and enhanced customer satisfaction. They also managed various restaurants and clubs, ensuring compliance with health regulations and upholding service standards. Hatim earned a diploma in Aviation/Hospitality from Flight Attendant School CFPNC Rabat.
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