Chanda Cabrera

Chanda Cabrera has an extensive background in operations and process management, beginning with a role as Senior Operations Manager at Electronic Transaction Consultants from June 2006 to January 2008, where responsibilities included managing support calls, team performance, and payroll reporting. From January 2008 to December 2009, Chanda served as Workforce Manager at Direct Energy/Alliance Data, overseeing scheduling functions for a large team of management-level employees and call center agents while fostering team development. Since January 2010, Chanda has been employed as Process Manager-Identity & Access Management at Capital One, focusing on process development, monitoring, and governance. Chanda holds a Bachelor of Science in Information Technology from The University of Texas at Arlington.