Gregory Williams is a Strategic Solutions Leader with a Master of Business Administration in Integrated Business and extensive experience in driving innovation and transformation across various industries. Currently serving as Senior Manager of Operations Servicing Strategy at Capital One, they focus on connecting people, process, and technology to achieve measurable outcomes. Previously, Gregory worked at Microsoft, where they contributed to strategic solution development and risk management, as well as at Burlington Stores, leading operational and workforce initiatives. With over 15 years of experience, they have established a track record of enhancing customer experiences and optimizing operational processes. Gregory is also pursuing a Doctorate in Business Administration at UNC Charlotte.
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