Jacob Mudge is an innovative product manager specializing in customer loyalty, CRM, and digital marketing solutions, with over 10 years of experience in driving customer engagement and loyalty. They have worked with notable organizations such as Mastercard and Discover Financial Services, where they developed solutions to enhance cardmember experiences and lead marketing communications strategies. Jacob's expertise includes customer journey mapping, audience segmentation, and the integration of gamification into marketing efforts. They hold a Bachelor of Science in Business Administration with a focus on Marketing from Saint Louis University.
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