Jay Frank is an experienced design and content professional with a diverse background in various roles at Capital One, where responsibilities included self-servicing design leadership, content and conversation design management, and content analysis. Additionally, Jay Frank has experience as the owner of Itty Bitty Press and worked as a graphic/web designer while self-employed. Educationally, Jay Frank attended the University of Mary Washington from 1997 to 2000, furthering skills in design and content development.
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