John Long is a Principal IT Service Management Specialist at Capital One, where they bring several years of experience in the IT industry. They have previously held various roles at Discover Financial Services, including Sr. Associate in Field Programming and Change Management. John has a strong background in desktop support, end user support, and database administration, demonstrating exceptional problem-solving skills and attention to detail. They earned two bachelor's degrees in E-Business and Business Administration from the University of Phoenix.
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