John O'Brien

John O'Brien is an accomplished marketing professional with extensive experience in strategic leadership and customer experience across various industries. Currently serving as Senior Director of Marketing, Communications, and Customer Experience Strategy for Capital One since August 2014, John leads the integration of Discover into Capital One's banking operations. Previous roles at Capital One include Director of Retail Marketing and Customer Experience Strategy, where John oversaw a team focused on promoting Capital One Cafes, and Senior Manager of Product Marketing for the upmarket card segment, where key achievements included driving significant adoption increases for new rewards features. Earlier in John's career, roles at Domino's Pizza involved defining local marketing strategies and driving revenue growth, alongside experiences in marketing and operations with sports organizations. John holds a Bachelor of Science in Marketing from the University of Maryland.