Joyce Chen

Growth Product Lead - Account Opening, Consumer Bank Division at Capital One

Joyce Chen is a Growth Product Lead at Capital One with an extensive background in design, strategy, and user experience. Joyce has held various leadership positions at companies such as Jump Associates and Frito Lay. Joyce has also worked as a freelance User Experience Designer and held internship roles at Google, Synaptics, and Volkswagen Electronics Research Lab. Joyce holds a Master of Design in Design Planning from Illinois Institute of Technology and a Bachelor of Science in Product Design from Stanford University.

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Peers

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Timeline

  • Growth Product Lead - Account Opening, Consumer Bank Division

    February, 2022 - present

  • Chief Of Staff To Cmo, Consumer Bank Division

    August, 2019

  • Director Of Design For Consumer Bank Retail Experiences

    September, 2017

  • Director, Design Thinking & Strategy

    June, 2015

  • Senior Manager, Design Thinking (capital One Labs)

    November, 2013

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