Lori Olson is a purpose-driven UX leader at Capital One, where they currently serve as Senior Manager of Experience Design for Commercial Card. With over 10 years of experience in the UX field, Lori has a diverse background that includes roles as a Lead UX Designer and Director of User Experience at various organizations. They began their career as a Video Editor/Animator at Quintessence Multimedia and later ventured into freelance web design before advancing to lead design roles. Lori holds a BFA in Film/Digital Video from the University of the Arts and is committed to fostering a psychologically safe, collaborative culture that empowers teams to reach their full potential.
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