Mark Baker

Mark Baker has extensive experience in the banking and financial services industry, with a career spanning from 2011 to 2021. Mark began as a Teller at Bank of America, where responsibilities included managing banking center operations and providing customer service. Mark then transitioned to Wells Fargo as a Banker, excelling in maintaining customer satisfaction and optimizing banking experiences. At Capital One, Mark held various roles including Sr. Process Manager and Manager, focusing on process improvement, quality assurance, and customer account management. Mark's educational background includes a Master of Business Administration with a concentration in Project Management from Strayer University, in addition to a Bachelor of Business Administration from the University of Mary Washington and studies at Randolph-Macon College.