Mark Darnell has a diverse background in customer service and credit collections, with experience spanning from March 2013 to the present. As a Credit Collections Coordinator at iQor, Mark maintained key performance statistics and identified customers in vulnerable situations. Mark transitioned to Quick Service Logistics in June 2018 as a Customer Service Administrator, responsible for accurately recording information into the client database and processing customer orders within service-level agreements. Currently, Mark holds the position of Senior Collections Coordinator at Capital One since October 2019, continuing to build expertise in the collections field.
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