Mark Henrickson is a Lead Platform Engineer with extensive experience in the Information Technology industry. They have a strong background in customer support and technical roles, having served as a Consultation Agent at Geek Squad and an IT Helpdesk Consultant at Penn State University. Mark's skills include communication, customer satisfaction, public speaking, problem solving, and critical thinking, which have been further honed through their service as a Motor Vehicle Operator in the United States Marine Corps Reserve. Currently, they are a Second Lieutenant in the United States Army Reserve.
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