Michael Ingram

Michael Ingram is a seasoned professional specializing in communication, analytics, and collaboration with multiple business partners to ensure business requirements and goals are met within projected timelines. They have held roles such as Short Sale Negotiator and Process Manager at Capital One, where they executed projects based on Agile methodology and enhanced customer experience tools. Prior to that, they worked at ING DIRECT USA, serving as a Loan Counselor and Sales Associate, and held positions in IT management and business analysis at Freedom Mortgage. Currently, Michael serves as Senior Manager at Capital One. They earned a degree from the University of Delaware.