Michael Saia is a seasoned Director of UX & Product Design with over two decades of experience in product design. They excel in driving innovation through user-centric solutions, exemplified by their recent role at Vroom, where they led a design team to launch over ten major products, significantly increased NPS, and improved user satisfaction. Previously, Michael held senior positions at various companies including Capital One and Macy's, where they drove exceptional revenue growth and boosted design efficiency. They earned a Bachelor of Fine Arts in Graphic Design/Advertising from The Art Institute of California. Currently, Michael serves as a Senior Manager of Design at Capital One.
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