Roa Gutierrez is currently pursuing a Bachelor of Science in Industrial Engineering at De La Salle University - Dasmariñas. They have extensive experience in process improvement and management, having served as a Senior Process Excellence Specialist at Capital One since 2019, where they lead projects using DMAIC methodologies. Roa also held roles at Arvato as a Global/Business Process Architect, Globe Telecom as a Process Expert, and Sun Life Financial as a Process Management Consultant, contributing to various process transformation and efficiency initiatives. Prior to these roles, they worked at SM Supermalls as a Building Administration Officer and Coca-Cola Bottlers Philippines, where they specialized in operational excellence.
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