Susan Thomas, CAMS, is a Risk Manager at Capital One, bringing extensive experience in Retail and Commercial Banking Operations. Previously, at Verizon, they served as a Specialist in Sales Support and Team Leader, where they demonstrated exceptional training development and leadership abilities. During their time at Capital One, they held several roles, including AML/KYC Fulfillment Specialist and KYC Workflow Coordinator, focusing on compliance and process improvements. Susan holds a Bachelor of Science in Mass Communications from Virginia Commonwealth University.
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