Brendon Joseph is an experienced professional in the banking and credit solutions sectors, currently serving as a Team Manager and Complaint Management Officer at Capitec Bank since October 2014. In this role, Brendon has successfully resolved client complaints related to products, services, and processes, enhancing client experience and retention. Previously held positions include CCS Legal Enquiries Consultant, where responsibilities included liaising with maintenance investigators and handling legal requirements, as well as Debt Review Consultant, focusing on relationship management in debt review processes. Prior to Capitec Bank, Brendon served as Collections Team Leader at MBD Credit Solutions Pty Ltd., where management of a collections team aimed at recovering bad debt and achieving financial targets was a primary focus. Educational qualifications include a B.Com Honours degree and an Advance Diploma in Business Management from the University of the Western Cape.
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