Isma-eel Pandey is a seasoned professional in IT service delivery with extensive experience at Capitec, where current responsibilities as Service Delivery Manager involve coordinating and validating IT incidents and changes in pre-production and disaster recovery environments. Previously, Isma-eel held roles as a Software Test Centre Engineer, ATM Support Specialist, Merchant Administrator, and Deceased Estates Consultant at Capitec. Educational qualifications include a Bachelor of Commerce (Honors) in Management Information Systems from the University of Cape Town, a Bachelor of Commerce in Information Systems and Financial Management from the University of the Western Cape, and a Certificate in Enterprise Risk Management from the University of South Africa.
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