Janice James is a seasoned Senior Product Business Analyst at Capitec, specializing in product strategy and delivery since July 2021. With extensive experience in defining and analyzing requirements, Janice leads efforts to identify business needs and drive product innovation. Previously, Janice held various roles at FirstRand Group from December 2009 to June 2021, including Information Technology Business Analyst and Training Manager, where responsibilities included optimizing business processes and implementing strategic projects. Janice holds a Bachelor of Commerce in Business Administration and Management from the University of South Africa and has completed additional training in Disciplined Agile methodologies and various other professional development programs.
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