Kavesh Govender is a Business Process Engineer at Capitec since February 2023, focusing on strategic and operational process development and reengineering, along with system design and implementation for the Business Support Centre utilizing Salesforce. Kavesh has been part of a Graduate Development Programme, gaining multiskilled experience in Client Experience and Business Improvement, including an AS-IS analysis of Business Call Centre processes for Salesforce CRM. Previously, Kavesh worked at BAT as a Global Graduate Management Trainee, leading a project on Manufacturing Site Consolidation and managing the Production Scheduling team. Kavesh also has experience as a Market Researcher at the University of Cape Town, where market research was conducted on the circular economy of electronics. Kavesh holds a Bachelor of Science degree in Chemical Engineering from the University of Cape Town, completed in 2020.
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