Lucy Paddy, MBA, is a seasoned professional with extensive experience in operations and program management within the banking and consulting sectors. Currently serving as a Portfolio Manager at Capitec Bank, Lucy has achieved significant efficiency improvements, including an 80% workload saving in branches and a 48% increase in virtual bank credit sales. Previously, as a Senior Project Manager, Lucy successfully led a pivotal product development project from inception to delivery over three years. Lucy's career also includes roles at IQ Business and Discovery Vitality, where impactful contributions to client offerings and strategic initiatives were made. With an MBA in strategic thinking and a BBA from North-West University, Lucy combines strong leadership and a customer-centric approach to drive operational success.
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