Lynn-Jay Hendricks is an experienced Business Process Engineer at Capitec since June 2021, where responsibilities include managing a team for tactical forecasting and planning support, facilitating strategic decision-making in S&OP forums, and overseeing headcount management. In addition to this role, Lynn-Jay serves as a Delivery Lead in Business Engineering, empowering stakeholders with insights for decision-making. Lynn-Jay is also the founder of Neefs Clothing and has previous experience as a Process and Data Consultant at Keyphase and on the House Committee at Eendrag Manskoshuis. Educational qualifications include a Bachelor of Engineering in Industrial Engineering from Stellenbosch University (2015-2020) and currently pursuing a Master in Engineering Management at Stellenbosch University (2024-2026).
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