Michelane P.

Michelane P. is a leader and operations expert with over 13 years of experience in the banking and insurance industry. They currently serve as the Manager of Insurance Operations at Capitec Life, overseeing client experience and collaborating with cross-functional teams. Previously, Michelane held the position of Manager of Insurance Claims at Capitec Bank, where they led teams in managing insurance claims and fostering stakeholder engagement. They hold a BCom Honours degree in General Management and have completed various professional development programs, including the FAIS Representative and Key Individual regulatory exams.